Zaraiah PH — Terms of Service & Fair Panel Rules
Please read these guidelines carefully before signing in, adding funds, or placing orders. By using Zaraiah PH, you automatically agree to all rules below.
Fair Order & Supplier Auto-Refund Policy
Once an order enters Pending, Processing, or In Progress, it cannot be canceled or refunded at buyer request (or for wrong links, private accounts, deleted posts, or overlapping orders). HOWEVER, our system syncs live with the supplier: if the supplier marks your order Partial or Canceled (or dispatch fails), your unused balance is automatically refunded to your panel wallet.
Active Auto-Sync Protection: Supplier Partial & Canceled refunds credit back to your panel wallet automatically.
Important Panel Reminders
• Make sure your TikTok, Facebook, Instagram, or YouTube profile/post is set to PUBLIC before placing an order.
• Do not place a second order using the same link while the first order is still **Pending / In Progress** to avoid overlapping counts.
• Do not change your username or delete your post while the boost is active.
• If your order status becomes Partial or Canceled, any excess payment will be automatically refunded to your Zaraiah PH Wallet.
1. Order Cancellations & Supplier Refunds
- No Buyer-Requested Cancellations: Once an order enters Pending, Processing, or In Progress, it is queued on the server and cannot be canceled or refunded upon buyer request — unless the supplier marks the order Partial or Canceled, in which case the undelivered amount automatically returns to your wallet.
- Wallet Credits Only (No Cashouts): Top-ups are panel credits strictly for ordering services and cannot be withdrawn back to GCash, Maya, MariBank, or any bank.
- Live Status Accuracy: Panel statuses sync automatically with our upstream suppliers so what you see reflects real progress.
2. Respectful Conduct (No to Rude Boosters)
- Zero Tolerance for Rudeness & Harassment: Please communicate respectfully in Support Tickets and Telegram. Threats, profanity, spamming, or disrespect toward our support team (No to Rude Boosters) will result in immediate account suspension.
- Fair & Calm Resolution: If a service behaves poorly or gets stuck, calmly message Support or submit a Report Service ticket with your Order ID — we are here to help.
- Fraud / Fake Receipts: Fake payment screenshots, duplicate TXIDs, or chargeback abuse lead to permanent account ban.
3. Social Platform Risk (Labas Kami sa Account Actions)
- Use at Your Own Risk: Social networks (TikTok, Facebook, Instagram, YouTube, X, Telegram, etc.) constantly update their moderation & spam filters.
- Platform Liability Disclaimer: If your account or page experiences a suspend, lock, shadowban, reach limit, monetization hold, or post removal at any time, Zaraiah PH is not liable (labas kami) and cannot issue compensation or account recovery.
- Avoid stacking excessive orders or ordering on brand-new / sensitive accounts if you want minimal risk.
4. Drop & Refill Policy (No 100% Zero-Drop Guarantee)
- No 100% No-Drop Guarantee: Even on services labeled Non-Drop or high-retention, we do not 100% guarantee zero drops because social media platforms regularly perform cleanups beyond any panel's control.
- Refill Coverage: Services explicitly badged with Refill (e.g., 30D Refill) are eligible for free refill requests during their warranty period, provided current count remains above Start Count.
- No-Refill Services: Budget services without refill coverage have no refill warranty after completion.
5. Public Accounts, Exact Links & Variable Speeds
- Keep target profiles, pages, videos, and posts Public until marked Completed. Changing usernames, making accounts private, or deleting posts voids refill & refunds.
- Platform Mismatch Protection & link checks are enabled — always verify your link or use Link Fixer before ordering.
- Do not place simultaneous duplicate orders on the same link across multiple services, as start counts can conflict. Estimated start times are averages and may vary during server congestion.
6. Deposits, Bonuses & Service Quality Reports
- Submit exact sent amounts, valid Reference Numbers, and sender names. Attaching your receipt screenshot helps verify faster.
- Bonus Policy: Only the single highest eligible bonus applies per deposit.
- Found a Bad or Broken Service? Use Report Service in Support Tickets so Admin can inspect, disable, or replace it right away!
7. Booster Ranks, Agreement & Reseller API
Cumulative approved deposits automatically unlock higher Booster Ranks and VIP Priority handling. Resellers using Reseller API v2 are responsible for validating end-client links before forwarding orders. By signing in, creating an account, or placing an order, you automatically agree to these Terms & Rules.